Call Center For Arkansans Affected By Ice Storm Announce Operations Change

North Little Rock –The State of Arkansas has announced the call center established during the past week to provide and receive information from citizens impacted by the recent ice storm will begin operating under a schedule of 8 a.m. until 5 p.m. effective Sunday, February 8.

Specifically, the State wants to hear from residents of northern Arkansas who have experienced problems with their homes as a result of the recent ice storm which at its peak left more than 310,000 Arkansans without power. The Arkansas Department of Emergency Management (ADEM) is asking persons to call if they have experienced any of the following problems:
*Home damage due to the storm
*Accessibility to home was prevented due to fallen trees and limbs
* Frozen water pipes that have burst and left their residence flooded

The number for residents to call is 1-888-683-ADEM (1-888-683-2336.). Citizens who use a TTY (teletypewriter) phone and need to report damage may do so by calling 2-1-1, the state’s referral and information system and their information will be relayed to the phone bank.  If lines are busy, the caller will get a busy signal and is asked to try again.